What is involved in Technology strategy
Find out what the related areas are that Technology strategy connects with, associates with, correlates with or affects, and which require thought, deliberation, analysis, review and discussion. This unique checklist stands out in a sense that it is not per-se designed to give answers, but to engage the reader and lay out a Technology strategy thinking-frame.
How far is your company on its Technology strategy journey?
Take this short survey to gauge your organization’s progress toward Technology strategy leadership. Learn your strongest and weakest areas, and what you can do now to create a strategy that delivers results.
To address the criteria in this checklist for your organization, extensive selected resources are provided for sources of further research and information.
Start the Checklist
Below you will find a quick checklist designed to help you think about which Technology strategy related domains to cover and 147 essential critical questions to check off in that domain.
The following domains are covered:
Technology strategy, Business strategy, Chief Technology Officer, Competitive advantage, Corporate strategy, Defense Intelligence Agency, Digital strategy, Enterprise architecture, Enterprise planning systems, Information technology, Learning management system, Market penetration, Marketing plan, Moore’s law, Project Socrates, Project portfolio management, Return on investment, SWOT analysis, Second half of the chessboard, Strategy, Web content management, Web site:
Technology strategy Critical Criteria:
Read up on Technology strategy planning and point out improvements in Technology strategy.
– What are our needs in relation to Technology strategy skills, labor, equipment, and markets?
– How do we know that any Technology strategy analysis is complete and comprehensive?
– Is Supporting Technology strategy documentation required?
Business strategy Critical Criteria:
Communicate about Business strategy failures and document what potential Business strategy megatrends could make our business model obsolete.
– As a CSP undertakes to build out or take a fresh look at its service offerings, the CSP should clearly define its business strategy and related risk management philosophy. What market segments or industries does the CSP intend to serve?
– How do we provide the context for investment considerations (which services does an investment affect, and how does that fit with the business strategy and priorities?
– What may be the consequences for the performance of an organization if all stakeholders are not consulted regarding Technology strategy?
– Which services does the ITSM investment affect, and how does that fit with the business strategy and priorities?
– Are there any disadvantages to implementing Technology strategy? There might be some that are less obvious?
– Who is the main stakeholder, with ultimate responsibility for driving Technology strategy forward?
– What is the link between a firms business strategy and its capital budgeting process?
– What is your it asset management program. is it manual or automated (which vendor)?
– How to get alignment between business strategy and IT infrastructure?
– What should be done in-house and what should be outsourced?
– Are outcomes in line with business strategy?
– What is the overall business strategy?
Chief Technology Officer Critical Criteria:
Participate in Chief Technology Officer goals and explore and align the progress in Chief Technology Officer.
– What are your most important goals for the strategic Technology strategy objectives?
– How can the value of Technology strategy be defined?
Competitive advantage Critical Criteria:
Examine Competitive advantage decisions and look at the big picture.
– If you had to rebuild your organization without any traditional competitive advantages (i.e., no killer a technology, promising research, innovative product/service delivery model, etc.), how would your people have to approach their work and collaborate together in order to create the necessary conditions for success?
– Designing internet of things (IoT) solutions can unlock innovation, increase efficiencies and create new competitive advantages. but in an emerging marketplace of mostly unknown and untested solutions, where do we start?
– Think about the kind of project structure that would be appropriate for your Technology strategy project. should it be formal and complex, or can it be less formal and relatively simple?
– To what extent does data-driven innovation add to the competitive advantage (CA) of your company?
– Risk factors: what are the characteristics of Technology strategy that make it risky?
– Value proposition – can we create and sustain competitive advantage for this product?
– How likely is it that the strategy will continue to sustain competitive advantage?
– Are we making progress? and are we making progress as Technology strategy leaders?
– organizational Culture: Can it be a Source of Sustained Competitive Advantage?
– How can CRM be a source of competitive advantage?
– What is our competitive advantage?
Corporate strategy Critical Criteria:
Review Corporate strategy governance and finalize the present value of growth of Corporate strategy.
– Marketing budgets are tighter, consumers are more skeptical, and social media has changed forever the way we talk about Technology strategy. How do we gain traction?
– Have all basic functions of Technology strategy been defined?
– Has MD initiatives been matched to the corporate strategy?
– Are there Technology strategy Models?
Defense Intelligence Agency Critical Criteria:
Read up on Defense Intelligence Agency decisions and drive action.
– Why is it important to have senior management support for a Technology strategy project?
– What are the record-keeping requirements of Technology strategy activities?
– Is the scope of Technology strategy defined?
Digital strategy Critical Criteria:
Review Digital strategy planning and use obstacles to break out of ruts.
– In the case of a Technology strategy project, the criteria for the audit derive from implementation objectives. an audit of a Technology strategy project involves assessing whether the recommendations outlined for implementation have been met. in other words, can we track that any Technology strategy project is implemented as planned, and is it working?
– Why should we adopt a Technology strategy framework?
– How can we improve Technology strategy?
Enterprise architecture Critical Criteria:
Be responsible for Enterprise architecture strategies and look at it backwards.
– With the increasing adoption of cloud computing do you think enterprise architecture as a discipline will become more or less important to us and why?
– In a project to restructure Technology strategy outcomes, which stakeholders would you involve?
– Enterprise architecture planning. how does it align with to the to be architecture?
– How will you know that the Technology strategy project has been successful?
– How does the standard fit into the Federal Enterprise Architecture (FEA)?
– Are Enterprise JavaBeans still relevant for enterprise architectures?
– Are software assets aligned with the agency enterprise architecture?
– Are the levels and focus right for TOGAF enterprise architecture?
– Are software assets aligned with the organizations enterprise architecture?
– Is There a Role for Patterns in Enterprise Architecture?
– What is the value of mature Enterprise Architecture?
– Why Should we Consider Enterprise Architecture?
– What is an Enterprise Architecture?
– What Is Enterprise Architecture?
– Why Enterprise Architecture?
Enterprise planning systems Critical Criteria:
Refer to Enterprise planning systems planning and budget the knowledge transfer for any interested in Enterprise planning systems.
– What are our best practices for minimizing Technology strategy project risk, while demonstrating incremental value and quick wins throughout the Technology strategy project lifecycle?
– Does our organization need more Technology strategy education?
Information technology Critical Criteria:
Analyze Information technology outcomes and don’t overlook the obvious.
– How do your measurements capture actionable Technology strategy information for use in exceeding your customers expectations and securing your customers engagement?
– Does your company have defined information technology risk performance metrics that are monitored and reported to management on a regular basis?
– Do the response plans address damage assessment, site restoration, payroll, Human Resources, information technology, and administrative support?
– If a survey was done with asking organizations; Is there a line between your information technology department and your information security department?
– How do mission and objectives affect the Technology strategy processes of our organization?
– How does new information technology come to be applied and diffused among firms?
– The difference between data/information and information technology (it)?
– What is the purpose of Technology strategy in relation to the mission?
– When do you ask for help from Information Technology (IT)?
Learning management system Critical Criteria:
Collaborate on Learning management system leadership and spearhead techniques for implementing Learning management system.
– what is the best design framework for Technology strategy organization now that, in a post industrial-age if the top-down, command and control model is no longer relevant?
– With regards to competency management are you looking to build your own competencies, or integrate with a competency library that you already have in place?
– Data migration are there any external users accounts existing and will these user accounts need to be migrated to the new lms?
– Is there a requirement for a one-time migration from/to each of these systems or a re-occurring interface?
– Does using Facebook for discussions in an online course enhance perceived social presence and student interaction?
– If we accept wire transfers what is the desired business process around supporting wire transfers?
– Do we collect and manipulate source data into a mutually agreed upon flat-file specification?
– What is an online learning center solution or customer extranet to upload documentation for customers?
– How might a persons various social network profiles be useful for learning education and or training?
– What are the best rapid development tools regardless of cost for creating online course content?
– If we accept checks what is the desired business process around supporting checks?
– Do we leverage a train-the-trainer approach for the administrators?
– What learning management system do you currently have now?
– Additional systems we should consider in our analysis?
– Additional important requirements we should add?
– If you are taking an online course why are you taking it?
– What are the best P2P tools for distance learning?
– Why do we need an lms system?
– What does it mean to you?
– How do we choose an lms?
Market penetration Critical Criteria:
Map Market penetration decisions and differentiate in coordinating Market penetration.
– For your Technology strategy project, identify and describe the business environment. is there more than one layer to the business environment?
– In what ways are Technology strategy vendors and us interacting to ensure safe and effective use?
– What are our Technology strategy Processes?
Marketing plan Critical Criteria:
Do a round table on Marketing plan results and get out your magnifying glass.
– Is the promotion consistent with the product positioning and other marketing plans?
– How is the value delivered by Technology strategy being measured?
– How do we go about Securing Technology strategy?
– What is our Technology strategy Strategy?
Moore’s law Critical Criteria:
Group Moore’s law failures and oversee Moore’s law management by competencies.
– Do several people in different organizational units assist with the Technology strategy process?
– What potential environmental factors impact the Technology strategy effort?
Project Socrates Critical Criteria:
Debate over Project Socrates decisions and probe Project Socrates strategic alliances.
– Does Technology strategy include applications and information with regulatory compliance significance (or other contractual conditions that must be formally complied with) in a new or unique manner for which no approved security requirements, templates or design models exist?
– Consider your own Technology strategy project. what types of organizational problems do you think might be causing or affecting your problem, based on the work done so far?
– Do you monitor the effectiveness of your Technology strategy activities?
Project portfolio management Critical Criteria:
Own Project portfolio management failures and revise understanding of Project portfolio management architectures.
– How do senior leaders actions reflect a commitment to the organizations Technology strategy values?
– What is project portfolio management?
Return on investment Critical Criteria:
Accommodate Return on investment issues and define what our big hairy audacious Return on investment goal is.
– How important are hard measurements that show return on investment compared to soft measurements that demonstrate customer satisfaction and public perception?
– Does the expected return on investment (roi) of this new collection justify putting it in place?
– Have you identified your Technology strategy key performance indicators?
– What are all of our Technology strategy domains and what do they do?
– What threat is Technology strategy addressing?
– Is Return on Investment addressed?
SWOT analysis Critical Criteria:
See the value of SWOT analysis tactics and ask questions.
– What is the total cost related to deploying Technology strategy, including any consulting or professional services?
– How do we go about Comparing Technology strategy approaches/solutions?
– When was your last SWOT analysis for Internal Audit?
Second half of the chessboard Critical Criteria:
Think carefully about Second half of the chessboard quality and define what our big hairy audacious Second half of the chessboard goal is.
– What are the usability implications of Technology strategy actions?
– What are internal and external Technology strategy relations?
– How can you measure Technology strategy in a systematic way?
Strategy Critical Criteria:
Refer to Strategy decisions and oversee Strategy management by competencies.
– The fine line in retaining a customer or developing a critic, often boils down to the right Customer Service strategy. how can we delight customers in every interaction?
– Based on our information security Risk Management strategy, do we have official written information security and privacy policies, standards, or procedures?
– Has it re-engineered or redesigned processes, and leveraged technologies to improve responsiveness, Customer Service and customer satisfaction?
– Does the communications strategy effectively relay how the change will affect employees and the business in the short and long term?
– Can I explain our corporate Cybersecurity strategy to others?
– Does the program plan include a communication strategy?
– Do you need a taxonomy strategy?
– Is there a metadata strategy?
Web content management Critical Criteria:
Derive from Web content management failures and explore and align the progress in Web content management.
– What will be the consequences to the business (financial, reputation etc) if Technology strategy does not go ahead or fails to deliver the objectives?
– Will new equipment/products be required to facilitate Technology strategy delivery for example is new software needed?
Web site Critical Criteria:
Adapt Web site goals and learn.
– Users increasingly demand from web sites the ability to get information that is customized to their interests and needs. Many web sites now tailor their content through the use of architectures designed to support multiple audience types, or through technologies that allow users to profile their personal interests. These kinds of sites demonstrate that their designers are sensitive to the fact the users arent all the same. Besides the influence of users, marketing efforts have driven this trend to a large degree: why present general information to the broadest audience (e.g., trying to sell tobacco products to everyone, including the antismoking activists) when you can target information to prequalified market segments (e.g., selling expensive cigars to yuppies)?
– Assuming you are a data controller (someone who collects data; such as through a web site); you are responsible for the safe keeping of that data no matter who is handling it. You are ultimately responsible if a data processor (outsourcer or cloud provider) loses that data. Are you sure of their policies; procedures; and technology to keep it safe?
– Besides the obvious differences of scale and complexity, does the development of a small Web site call for a qualitatively different approach to information architecture?
– Is there a difference between the most important audiences (e.g., those who influence funding) and the audiences who will use the web site most frequently?
– Some customers call Customer Service. some customers browse our web site. some customers never buy from us again. are we listening to what theyre saying?
– A major challenge in indexing a web site involves the level of granularity of indexing. Do you index web pages?
– Does Technology strategy systematically track and analyze outcomes for accountability and quality improvement?
– What is the source of the strategies for Technology strategy strengthening and reform?
– What are the main obstacles to constructing a Web site with a solid architecture?
– How do you envision the web site one to two years from now?
– What are the short-term goals with respect to the web site?
– How does the web site support your organizational mission?
– How does the web site support the organizational mission?
– How do we encourage consumer participation on web sites?
– Does the business have a web site that is still active?
– Who are the most important audiences for the web site?
– How often do you direct the caller to our web site?
– Can a web site do what a reference librarian does?
This quick readiness checklist is a selected resource to help you move forward. Learn more about how to achieve comprehensive insights with the Technology strategy Self Assessment:
Author: Gerard Blokdijk
CEO at The Art of Service | http://theartofservice.com
Gerard is the CEO at The Art of Service. He has been providing information technology insights, talks, tools and products to organizations in a wide range of industries for over 25 years. Gerard is a widely recognized and respected information expert. Gerard founded The Art of Service consulting business in 2000. Gerard has authored numerous published books to date.
To address the criteria in this checklist, these selected resources are provided for sources of further research and information:
Technology strategy External links:
AMC Science and Technology Strategy for 2014-2040
OPM: Information Technology Strategy and Investment …
Business strategy External links:
A Definition of Business Strategy – Business intelligence
U.S. Army STAND-TO! | The Army Business Strategy, 2017 …
Business Strategy Examples | Chron.com
Chief Technology Officer External links:
octo | Office of the Chief Technology Officer
Competitive advantage External links:
Competitive Advantage | tutor2u Business
Corporate strategy External links:
Samsung Corporate Strategy – Business Insider
What is corporate strategy – Answers.com
What is Corporate Strategy? definition and meaning
Digital strategy External links:
VA Digital Strategy
Enterprise architecture External links:
Enterprise Architecture Center of Excellence
Enterprise Architecture | North Dakota ITD
Information technology External links:
SOLAR | Division of Information Technology
Rebelmail | UNLV Office of Information Technology (OIT)
Information Technology (IT) Industry & Association | CompTIA
Learning management system External links:
LBCC’s Student Learning Management System (LMS)
Canvas Learning Management System @ Bellevue College
SLMS – New York Statewide Learning Management System
Market penetration External links:
Ansoff Matrix – Market Penetration Strategy
Market Penetration – Commentary Magazine
Marketing plan External links:
What Is Positioning in a Marketing Plan? | Chron.com
AN EXAMPLE OF A MARKETING PLAN – ubalt.edu
Use These 5 Steps to Create a Marketing Plan – Entrepreneur
Moore’s law External links:
Moore’s Law – investopedia.com
Project Socrates External links:
Project Socrates MD | NCBO BioPortal
Project portfolio management External links:
VHSS-Project Portfolio Management – CDT Services
Eclipse Project Portfolio Management – Login
Project Portfolio Management Software – Home | Innotas
Return on investment External links:
How To Calculate A Return On Investment – Business Insider
Return on Investment; the 12% Reality | DaveRamsey.com
Return on Investment ROI Explain Defined Calculated …
SWOT analysis External links:
Conducting a SWOT Analysis – CBS News
Sample of a SWOT Analysis for a Restaurant | Chron.com
SWOT Analysis: Definition and Examples
Second half of the chessboard External links:
#1. Second half of the chessboard – YouTube
Web content management External links:
Ingeniux CMS Web Content Management Software Log-in
Ingeniux CMS Web Content Management Software Log-in
What is Drupal? | Drupal for Web Content Management