For a product or service to succeed, it must be the right product, being sold at the right time, to the right customer, in the… Read More »eTOM: What is the demand for each service, and when?
The change management process includes all the steps that start from a change identification, change request, request review, and prioritization by the change review board,… Read More »Change Advisory Board: What resources are required to deliver the change?
Change Advisory Board: Does the management tool support the ITIL process of Configuration Management?
In simple terms, change management needs a view of the infrastructure to assess the impact of a change. Human Communication An effective itil change management… Read More »Change Advisory Board: Does the management tool support the ITIL process of Configuration Management?
When technology breaks, or changes fail, or an issue occurs that interrupts the business ability to do business, changes to development, staging and test environments… Read More »Change Advisory Board: How does your product facilitate emergency changes?
And providing input into high level requirements and solution shaping, thereby, development environment data can be used to draw correlations between certain types of changes… Read More »Change Advisory Board: What drives demand for services?