ISO 20000 organizations that run an itil project or a cobit project tend to focus on the suggestions in that guidance, rather than on the… Read More »ISO 20000: Do you find that ITIL / ISO 20000 have fulfilled your needs?
Create a tailored plan aligned with your business objectives. Along with agreed-upon KPIs and transition governance, data governance initiatives provide the foundation to develop appropriate… Read More »Service Transition: What is the management governance framework?
Enhance the completeness of analysis and increase the chances of identifying unexpected harmful interference mechanisms, provide objective information to policy decision makers balancing the benefits… Read More »eTOM: Where and what amount of analytic risk is acceptable to the decision makers?
The number of waiting lines, the number of servers, the arrangements of the servers, the arrival and service patterns, and the service priority rules characterize… Read More »eTOM: How do you manage the requirements of diverse customers?
The invention measures and captures customer experience perception parameters against a host of touch-points and from various perspectives, through a coordinated and participative process, multiple… Read More »eTOM: How should information be delivered?
Operational Readiness Review: Is it known who will measure ongoing operations and maintenance costs?
Shift left testing is an approach used to speed software testing and facilitate development by moving the testing process to an earlier point in the… Read More »Operational Readiness Review: Is it known who will measure ongoing operations and maintenance costs?
Application development has been decentralized in most enterprises, now scattered across dozens or more independent technology teams, there are certain features and ways to configure… Read More »eTOM: Are attacks that target the virtual infrastructure prevented with technical controls?
COSO ERM: Is its impact on enterprise risk understood and is the responsibility for IT risk management established?
In iso, consequently, there is evidence of unacceptable risk-taking or unnecessary risk-adverse activity, by the same token, culture pertains to ethical values, desired behaviors, and… Read More »COSO ERM: Is its impact on enterprise risk understood and is the responsibility for IT risk management established?
Operations management refers to the administration of business practices to create the highest level of efficiency possible within your organization, organizational heads, increased situation monitoring,… Read More »Operational Readiness Review: What type of information needs to be communicated in the event?
Employers need to consider the cost of the retrenchment of workers as part of the retrenchment process, fortunately, you can save yourself a considerable amount… Read More »eTOM: Are there redundant services to retire?