IBM experts will work with you to overcome challenges related to your data center management, data center strategy and planning, developing a business continuity plan,… Read More »Service Transition: How will the data be stored and maintained?
From time to time contacting its users and sending or requesting information relating to its business, when you use knowledge management, you are able to… Read More »Service Transition: Where would the information relating to software release components be stored?
When your organization is under a cyber attack, rapid and thorough incident response is essential to minimizing the threat and safeguarding your critical systems and… Read More »Incident Management: What is the risk of the problem causing additional incidents?
Outsourcing occurs when your organization purchases products or services from an outside supplier, rather than performing the same work within its own facilities, in order… Read More »Service Transition: Who will be affected within and outside your organization?
Create a tailored plan aligned with your business objectives. Along with agreed-upon KPIs and transition governance, data governance initiatives provide the foundation to develop appropriate… Read More »Service Transition: What is the management governance framework?
In the case of a service organization, direct materials are the computers, office equipment and office supplies necessary to complete the service, it includes product… Read More »Service Transition: Do you have a process for analysing power consumption of IT equipment?
Ethical misconduct disasters constitute serious costly risks to the continuity and survival of your organization, you and your employees should test the disasters most likely… Read More »Service Transition: How well do you prevent incidents from impacting customers?
Standard support offers prompt on-site response to disruptive issues, and preventive maintenance and microcode updates during local business hours, automation, self-service and governance can reduce… Read More »Service Transition: What parts of the network infrastructure and which end user sites are affected?
Service Transition service management (itsm) is the process of aligning enterprise Service Transition services with business and a primary focus on the delivery of best… Read More »Service Transition: How good are your Problem Management practices?
If you wait until the end of your project to start thinking in detail about its closure, it may be too late to gather all… Read More »Service Transition: How many incidents do you experience within your infrastructure?