If you wait until the end of your project to start thinking in detail about its closure, it may be too late to gather all… Read More »Service Transition: How many incidents do you experience within your infrastructure?
Emotional awareness, or the ability to understand feelings, will help you succeed when communicating with other people. As a matter of fact, by investing in… Read More »Service Transition: What is the purpose of communication in the workplace?
Why are customer journey mapping and process design so important to the customer experience. Easy Service Weave engagement into daily interactions and activities by discussing… Read More »Service Transition: Do you know if process activities and tasks are clearly defined?