Product lifecycle management sometimes product life cycle management represents an all-encompassing vision for managing all data relating to the design production support and ultimate disposal… Read More »eTOM: How will you sell your products and services?
In another outreach effort, one service team uses the week to educate everyone in its organization about helping customers — something nearly everyone ends up… Read More »eTOM: How is service design visible in your daily work?
Passwords on compromised systems and systems that regularly interact with the compromised system should also be changed as part of the remediation phase. Want to… Read More »eTOM: Does the exploit allow an intruder access into other sensitive systems?
Application development has been decentralized in most enterprises, now scattered across dozens or more independent technology teams, there are certain features and ways to configure… Read More »eTOM: Are attacks that target the virtual infrastructure prevented with technical controls?
Employers need to consider the cost of the retrenchment of workers as part of the retrenchment process, fortunately, you can save yourself a considerable amount… Read More »eTOM: Are there redundant services to retire?
Some businesses will contract out customer service operations to telephone call centers because the call centers provide consolidated sales and customer service functions, internal stakeholders… Read More »eTOM: What business outcomes must you support?
For a product or service to succeed, it must be the right product, being sold at the right time, to the right customer, in the… Read More »eTOM: What is the demand for each service, and when?
Over the years, the business process outsourcing industry has been providing businesses with cost-effective solutions, different processes delivering the same business functionality can be identified,… Read More »eTOM: Which industry sector best reflects your organizations operations?
The customer service strategic plan will allow you to prepare for and implement the strategies and tactics necessary to achieve your organizational goals and objectives,… Read More »eTOM: Is there an existing service that can be leveraged?