If you wait until the end of your project to start thinking in detail about its closure, it may be too late to gather all… Read More »Service Transition: How many incidents do you experience within your infrastructure?
Check if your service is currently experiencing planned maintenance or a network outage, connect with your customer service representatives to help resolve your issue and… Read More »Service Transition: How long has the service of email been available?
To provide the desired levels of service in a sustainable way, while managing risk, at the lowest lifecycle cost (e.g, through preventative action), service transition… Read More »Service Transition: How many phases are there in the Service Lifecycle?
In addition to daily control over operations, deadlines, and any problems that may arise, the institution promoting a development program, or an administration responsible for… Read More »Operational Readiness Review: What are the different run time modes the program can be in?
Organizations that aim to improve services through the effective application of service management principles and a service lifecycle approach, the response to any service issue… Read More »Service Transition: Are interfaces to internal and external service providers required?
If time permits, doing some joint activities with the other project manager like project meetings or status calls will help make the transition smoother, the… Read More »Service Transition: Are your service transition and release plans up to date?
Projects are frequently run without reference to the IT service management function, service management disciplines exist within your organization and are ignored by project managers,… Read More »Privacy Program: Do you operate IT services in reference to the ITIL service management framework?
Akin professionals face issues like staffing shortages, employee burnout, and more, procurement has become an integral part of corporate performance and is drawing increased attention… Read More »Service Transition: What challenges were being faced by the IT area at the time?
Change Advisory Board: Can the tool capture the responsibilities of Release staff on a role by role basis?
To change organizations you need to work with people to develop new procedures, work instructions, new ways of working and new behavior. Locally Management Part… Read More »Change Advisory Board: Can the tool capture the responsibilities of Release staff on a role by role basis?
Organizational capabilities are concerned with the ability of the organization to combine different types of resources, especially organization specific knowledge embodied in the employees, in… Read More »IT Capabilities: How can knowledge be a capability?