Operations management refers to the administration of business practices to create the highest level of efficiency possible within your organization, organizational heads, increased situation monitoring,… Read More »Operational Readiness Review: What type of information needs to be communicated in the event?
Risk management focus that can be applied to almost any area of the business, correspondingly, it can only perform to its full potential when it… Read More »COBIT: Can ITIL contribute to it/business alignment?
Change Advisory Board: Is the information in the older ITIL titles still relevant today with all the changes in technology?
Requests, scope changes, change control, contract variation orders or whatever name you like to call the changing of scope, cost, quality, or schedule of activities,… Read More »Change Advisory Board: Is the information in the older ITIL titles still relevant today with all the changes in technology?
The service owner is responsible to the customer for the initiation, transition and ongoing maintenance and support of a particular service and accountable to the… Read More »Change Advisory Board: Who is responsible for service (list the person, role, or group)?