Service transition makes sure that new or changed service satisfies the needs of customers and business expectations as documented in the service strategy and service… Read More »Service Transition: How are new requirements or changes to requirements identified?
Service Transition may be related to entirely new activities, like a project, to bring out a new product or to existing activities like discovering problems… Read More »Service Transition: What are the different methods to divide the activities within the group?
Transform the fear of executive transition into a proactive, empowering opportunity to increase focus on mission results and the leadership team needed to achieve the… Read More »Service Transition: Is budget approved to support Transition?
Also, include information about vendor support, licensing, usage, and ownership rights. As well as any required service and, or maintenance contract costs and associated payment… Read More »Service Transition: Which are generic elements of a process?
Means of delivering value to customers by facilitating outcomes that customers want to achieve without the ownership of specific costs and risks, the goal of… Read More »Service Transition: What is the desired outcome of Incident Management?
Service Transition: How might you adapt or augment the CMMi material to address Financial Management?
Regardless of industry, the ability to effectively manage others and motivate excellent work is one of the greatest skills you can have in the professional… Read More »Service Transition: How might you adapt or augment the CMMi material to address Financial Management?
Service Transition organizations that are achieving process efficiency, effectively managing costs, achieving compliance, and delivering superior service quality understand the value of an integrated IT… Read More »Service Transition: Do you know if your ITIL processes are delivering quality and value?
Why are customer journey mapping and process design so important to the customer experience. Easy Service Weave engagement into daily interactions and activities by discussing… Read More »Service Transition: Do you know if process activities and tasks are clearly defined?
Support professionals use existing knowledge to resolve incidents that are known to the organization, well-implemented strategies for escalating incidents can ensure quality response times are… Read More »Service Transition: Is the necessary information in the Knowledge Base to resolve the incident?
ITIL can help your organization identify and correct continuity problems within IT and achieve greater alignment with the business continuity plan – having an end-to-end… Read More »Service Transition: Can ITIL contribute to it/business alignment?