ISO 20000 organizations that run an itil project or a cobit project tend to focus on the suggestions in that guidance, rather than on the… Read More »ISO 20000: Do you find that ITIL / ISO 20000 have fulfilled your needs?
Change Advisory Board: Is the information in the older ITIL titles still relevant today with all the changes in technology?
However, some tried-and-true change management strategies are remaining relevant, even as enterprise IT demands shift, even after data stores are reconciled, organizations still have to… Read More »Change Advisory Board: Is the information in the older ITIL titles still relevant today with all the changes in technology?
Akin reports are valuable to the day to day operations of a service desk, change advisory board, support group leads and IT managers, with management… Read More »Change Advisory Board: How does problem management differ from incident management?
Organizations that are planning to implement IT service change management process or improve existing change management activities. Affected Implementation In the meantime, work closely with… Read More »Change Advisory Board: How does problem management work with change management?
Change Advisory Board: Are collaborative and organizational culture changes part of ongoing working practice being adopted?
DevOps emphasizes people (and culture), and seek to improve collaboration between operations and development teams, your culture of employee and performance orientation guarantees a unique… Read More »Change Advisory Board: Are collaborative and organizational culture changes part of ongoing working practice being adopted?
Risk management focus that can be applied to almost any area of the business, correspondingly, it can only perform to its full potential when it… Read More »COBIT: Can ITIL contribute to it/business alignment?
Organizational capabilities are concerned with the ability of the organization to combine different types of resources, especially organization specific knowledge embodied in the employees, in… Read More »IT Capabilities: How can knowledge be a capability?
The service offering and agreement (SOA) module specifically concentrates on the SOA practices so that it enables efficient functioning of enabling portfolio, service level, service… Read More »ISO 20000: What are your experiences from using ITIL / ISO 20000?
Be a part of excellence team by applying six sigma process improvement methodology in your organization, warehouse management requires a great deal of time, responsibility,… Read More »Capacity Management: Is capacity management feeding information into the optimization process?
Security by design ensures that systems, products, and services are designed from the foundation to be secure and to make certain appropriate cybersecurity controls are… Read More »Security by Design: Which process contains the Business, Service and Component sub-processes?